INFORMATIONSKIMTUBE

Help & Support · Revision history

Revisions of this document with a before/after comparison for each change. The Korean text is authoritative; comparisons show the actual document wording.

Revision of 2026-11-06

Current version

Aligned the Korean wording for credits and AI chat message packs and corrected a settings screen name. Rules and prices have not changed.

View the full previous text (2026-11-05)

Revision of 2026-11-05

Added Q&A on getting started, using your summaries, adding channels, connecting Telegram, using AI chat, the Service guide, choosing a plan, and payment options. Existing rules and prices have not changed.

Getting started — Added

BeforeAfter
Q. What does SKIMTUBE do? SKIMTUBE summarizes YouTube videos. Enter a video URL and you get a summary; register a channel and new videos are summarized and sent to you automatically. You can also ask follow-up questions about the summaries you have received in AI Chat.
Q. What should I do first? After you sign up, the 'Get started with SKIMTUBE' guide walks you through basic settings, connecting Telegram, adding a channel, and getting your first summary. The quickest way to try it is to summarize a video you were curious about. You can start with a YouTube link without adding a channel.
Q. How do I create my first summary? Paste a video URL into the 'YouTube URL' field on the dashboard, choose 'Instant' or 'Scheduled', then press 'Summarize'. Use 'Add URL' to include several videos. When it finishes it appears in your notification inbox and on the 'Summaries' screen in the menu. Videos longer than 3 hours cannot be summarized.
Q. Can I use it without signing up? The pricing page, notices, this support page, the terms, and the privacy policy are open to everyone, and you can ask the Service guide how things work. Summaries, channels, notifications, and video AI Chat require you to log in.

Using your summaries — Added

BeforeAfter
Q. Where do I find the summaries I received? Press 'Summaries' in the menu to open 'Your summaries'. Finished summaries also collect in the notification inbox (the bell icon) at the top of the site.
Q. Can I save a summary or react to it? Press 'Save' on a summary and you can find it again under 'Saved' in the menu. You can react with 'Tell me more!', 'Curious how it turns out!', or 'Not interested'. These reactions may be used as context and personalization for AI Chat. 'Curious how it turns out!' does not track the story or send you follow-up alerts. 'Copy all' and 'Download MD' are also available on a summary, and 'Send to Telegram' works once Telegram is connected.
Q. How do I find a video I received earlier? The search box on 'Your summaries' looks through video titles and channels, and 'Filter by date' narrows the dates. If you remember only the topic, ask AI Chat. It looks across the summaries you have received. Summaries marked 'Not interested' are left out of the chat's general search.

Channel watching and notifications

BeforeAfter
Q. How do I add a channel? Go to 'Channels' in the menu, press 'Add Channel', enter a YouTube channel link, @handle, channel ID (UC…), or a link to one of its videos, then press 'Register channel'. Turn on watching for a registered channel so new videos are summarized automatically. How many channels you can watch depends on your plan.
Q. How do I connect Telegram? Start the Telegram connection from settings or a summary page, then press Start in the Telegram window that opens. It connects automatically. You can still get your summaries on the site without Telegram. Connecting a new Telegram account gives you a one-time unit bonus and free automatic watching for a channel. See the pricing page for the free watching limits on video length and count.

AI chat

BeforeAfter
Q. How do I use AI Chat? Press the round button at the bottom right of the screen. Opened on a summary, it answers about that video; opened elsewhere, it answers from all the summaries you have received. AI Chat is a Q&A feature about the video summaries you have received and their subject matter. It does not answer questions unrelated to those summaries; summarize a related video and ask again.
Q. How is the Service guide different from AI Chat? The Service guide answers only from our public help documents: how to use the service, pricing, and refund rules, for example. It works without logging in and does not use AI Chat messages. It has usage limits per device and network. Conversations are not stored on SKIMTUBE's servers, and it cannot see your account or payment history. Use AI Chat for questions about video content, and the contact form on this page when something about your account or a payment needs individual review. If you have received a summary, open the Service guide with the '?' button at the top of the chat window. Visitors who are not logged in and accounts that have not received a summary yet see the Service guide first.

Subscription plans

BeforeAfter
Q. Which plan should I choose? Try the service first with the trial units you get at signup, then decide by how much video you watch each month and how many channels you want to watch. Scheduled summaries use 1 unit per 10 minutes of video. Basic's 90 monthly units cover 90 ten-minute videos, and Pro's 330 monthly units cover 330. Instant summaries use twice as many. Basic fits up to 10 watched channels; choose Pro for more. You can also skip a subscription and top up credits when you need them.

Payments and refunds

BeforeAfter
Q. What payment options can I use? Domestic Korean payments in KRW are processed by Toss Payments, and overseas payments in USD by Dodo Payments. The specific payment methods available are shown on the checkout screen.
View the full previous text (2026-10-11)

Revision of 2026-10-11

Changed the target reply time for support messages to within 5 business days (previously 3–4). Clarified that the automatic confirmation email is sent for messages submitted through the website contact form, that it can fail to send or arrive late, and that you do not need to resubmit if it does not arrive.

Instant vs scheduled summaries

BeforeAfter
Q. What is the difference? Instant processing returns a result within minutes and costs twice the length-based amount. A scheduled summary joins a batched queue and arrives as soon as it is ready — usually within a day, though heavy load can take longer — at the normal (1x) cost. It lands in your web inbox and, if connected, on Telegram. For anything not urgent, scheduling gets roughly twice as many summaries out of the same balance.Q. What is the difference? Instant processing returns a result within minutes and costs twice the length-based amount. A scheduled summary joins a batched queue and arrives as soon as it is ready — usually within a day, though heavy load can take longer — at the normal (1x) cost. Like every other summary, it lands in your inbox when complete. If Telegram is connected or browser notifications are enabled, we also notify you through one of those channels according to your settings. If neither is available, it stays in your inbox only. For anything not urgent, scheduling gets roughly twice as many summaries out of the same balance.

Channel watching and notifications

BeforeAfter
Q. Where do notifications arrive? Every finished summary lands in your in-app inbox. Connect Telegram and it is delivered there as well. If a Telegram connection drops, you can reconnect from settings.Q. Where do notifications arrive? Every finished summary lands in the inbox at the top of the site (the bell). If Telegram is connected or browser notifications are enabled, we also notify you when a summary you requested, a scheduled summary or a channel auto-summary finishes, through one of those channels according to your settings — never both. If neither is available, it stays in your inbox only. Telegram delivers the summary text plus the reaction and AI chat buttons as a message. A browser notification carries only the video title, channel and length; tap it to read in the reader. Unless you picked one yourself, you receive them on Telegram while it is connected and otherwise on any browser where notifications are on. If both are on, pick one under Settings > Notifications > "Where notifications go"; a channel you picked yourself stays picked when you connect or reconnect Telegram. If a summary finishes while you are still looking at the screen, the on-screen notice and the notification may both appear. If Telegram disconnects or browser notifications are turned off, we use the other one when it is available.
Q. How do I add SKIMTUBE to my home screen like an app? Android (Chrome): open the browser menu (⋮) and choose "Install app" or "Add to Home screen". Other Android browsers have a similar item in their menu. iPhone and iPad, Safari: tap the Share button (at the bottom of the screen, or inside the ··· menu next to the address bar), choose "Add to Home Screen", then tap "Add". If "Open as Web App" appears, keep it on. iPhone and iPad, Chrome: tap the Share button on the right of the address bar, choose "Add to Home Screen", then tap "Add". If you don't see it, scroll the list down. From then on, open SKIMTUBE from its home screen icon. If the home screen app asks you to sign in, sign in again. On iPhone and iPad, browser notifications only work in the home screen app. The "Make SKIMTUBE easier to open" card on the dashboard and the getting-started screen appears only once per browser. After you close it or press its button, it doesn't come back — this answer is where to find the steps later.
Q. How do I turn on browser notifications on each device, and where do I look if nothing arrives? Everywhere: under Settings > Notifications > "Browser notifications", press "Turn on notifications" and choose Allow in the browser's prompt. Once it shows On, "Send a test notification" confirms it right away. Notifications are turned on per device (per browser). Android (Chrome and others): allowing the permission is all it takes. If nothing arrives, check Android Settings > Apps > your browser > Notifications for this site, and exclude the browser from battery optimization. iPhone and iPad (iOS 16.4 or later): in Safari tap Share → "Add to Home Screen", open the app from the home-screen icon and turn notifications on under Settings > Notifications. A regular Safari tab cannot turn them on. If nothing arrives, check iOS Settings > Notifications > SKIMTUBE is allowed and Focus is off. macOS Safari: allowing the permission is all it takes. If nothing arrives, check System Settings > Notifications for this site (or web app), and that Focus is off. Chrome, Edge or Firefox on macOS or Linux: after allowing the permission, your system's notification settings must also allow the browser app itself (the most common cause). The browser must be running. Chrome or Edge on Windows: if nothing arrives, check Windows Settings > System > Notifications for the browser, and that Do not disturb (Focus assist) is off. The browser must be running. Signing out disconnects that browser's notifications. Turn them on again in settings after signing back in.

How to reach us

BeforeAfter
If the answers above didn't help, send us a message using the form at the bottom of this page or email [email protected]. We'll send a confirmation email and usually reply within 3-4 business days.If the answers above didn't help, send us a message using the form at the bottom of this page or email [email protected]. Messages sent through the form trigger an automatic confirmation email, but it can fail to send or arrive late. If the form showed that your message was received, there's no need to send it again even if no confirmation email arrives. We usually reply within 5 business days.
View the full previous text (2026-09-24)

Revision of 2026-09-24

Aligned the FAQ answers on credit refunds and mid-period subscription cancellation with the refund policy revised the same day. Credits and chat packs partly used within the refund window are refunded after deducting the used portion at the unit price actually paid, with no fee; for subscriptions, usage is deducted at that charge's contract rate within 7 days of the charge and at list price afterwards.

Payments and refunds

BeforeAfter
Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest. For international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is also deducted; no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it within the refund window (7 days from purchase; 14 days for overseas-payment packs bought on or after 22 September 2026), we deduct what you used at the unit price you actually paid and refund the rest with no fee. After the window, we deduct what you used at list price and refund the rest; for international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is then also deducted, while no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted — at that charge's contract rate (what you actually paid, in proportion to the monthly allowance) within 7 days of the charge or renewal, and at list price after those 7 days. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.
View the full previous text (2026-09-22)

Revision of 2026-09-22

Answers about carry-over now state that subscriptions paid through Toss Payments (domestic payments) do not carry over monthly units or AI chat messages, and the answers about credit top-ups and AI chat message packs now cover domestic one-off purchases and the fee rules for them.

Credits and units

BeforeAfter
Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered only for overseas payments (Dodo Payments, USD); domestic payments (Toss Payments, KRW) offer the monthly subscription only. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered as one-off purchases through both overseas payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW); domestic one-off products appear on the pricing page as soon as they are ready for sale. Subscription units are meant for that billing period, while topped-up credits are valid for one year from the date of purchase. On overseas-payment (Dodo Payments) subscriptions, leftover units and the AI chat messages included with the subscription roll over for one more period. Domestic subscriptions paid through Toss Payments cannot roll over under the provider's recurring-payment rules, so leftover units and AI chat messages lapse when the period ends (see "Do unused units carry over?" below).

AI chat

BeforeAfter
Q. What happens when I run out of monthly messages? If you are subscribed, they refill at the start of your next billing period. On the free tier they start over each month. If you are subscribed, the unused part of that period's monthly allowance carries over for one more period and lapses after that. Free monthly messages do not carry over — each month gives you that month's allowance only. Messages are spent in this order: carried-over messages, then this period's monthly allowance, then any bonus messages, and finally a purchased message pack — the balance that lapses soonest goes first, and the balance you paid for goes last. Purchased messages are valid for one year from the date of purchase, and anything left after that lapses.Q. What happens when I run out of monthly messages? If you are subscribed, they refill at the start of your next billing period. On the free tier they start over each month. On an overseas-payment (Dodo Payments) subscription, the unused part of that period's monthly allowance carries over for one more period and lapses after that. Domestic subscriptions paid through Toss Payments cannot carry over under the provider's recurring-payment rules, so unused monthly messages lapse when the period ends. Free monthly messages do not carry over — each month gives you that month's allowance only. Messages are spent in this order: carried-over messages, then this period's monthly allowance, then any bonus messages, and finally a purchased message pack — the balance that lapses soonest goes first, and the balance you paid for goes last. Purchased messages are valid for one year from the date of purchase, and anything left after that lapses.

Subscription plans

BeforeAfter
Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Credits and AI chat message packs (purchased chat) bought through overseas payments are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.Q. Do unused units carry over? It depends on the payment method. On overseas-payment (Dodo Payments, USD) subscriptions, leftover monthly units roll over for one more period and then expire, and unused monthly AI chat messages roll over the same way. When you pay through Toss Payments (domestic payments), the units and AI chat messages remaining from a subscription's monthly allowance do not carry over. The operator would like to offer the same carry-over on domestic subscriptions, but under the domestic payment provider's (Toss Payments) review rules for recurring payments, a subscription whose monthly allowance carries over cannot be operated as a recurring-payment product, so leftover units and AI chat messages on a Toss Payments subscription lapse when the billing period ends. Purchased credits and AI chat message packs (purchased chat) are valid for one year from the date of purchase regardless of payment method, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Payments and refunds

BeforeAfter
Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Which products are sold depends on the payment axis: domestic payments offer the monthly subscription only, while credit top-ups and AI chat message packs are offered only for international payments. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Monthly subscriptions are sold through both domestic and international payments. Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW); domestic one-off products appear on the pricing page as soon as they are ready for sale. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.
Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold only through international payments (Dodo Payments, USD). Domestic payments (Toss Payments) offer the monthly subscription only; for subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest, minus the non-recoverable payment-processing fee. Tax is returned in proportion to the refunded amount.Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest. For international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is also deducted; no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.
View the full previous text (2026-09-16)

Revision of 2026-09-16

The mid-period cancellation answer now describes the payment-processor fee the same way as the Refund & Cancellation Policy: it may be deducted only for overseas payments (Dodo Payments, USD), and no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). The Korean answers also now write the operator's name as its registered trade name; the English answers continue to use the brand name LeanLog.

Payments and refunds

BeforeAfter
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.
View the full previous text (2026-09-03)

Revision of 2026-09-03

The credit explanation and the payment and refund answers now make clear that domestic payments (Toss Payments, KRW) offer the monthly subscription only, while credit top-ups and AI chat message packs are offered only for international payments (Dodo Payments, USD).

Credits and units

BeforeAfter
Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered only for overseas payments (Dodo Payments, USD); domestic payments (Toss Payments, KRW) offer the monthly subscription only. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.

Subscription plans

BeforeAfter
Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Topped-up credits and purchased AI chat message packs (purchased chat) are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Credits and AI chat message packs (purchased chat) bought through overseas payments are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Payments and refunds

BeforeAfter
Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Which products are sold depends on the payment axis: domestic payments offer the monthly subscription only, while credit top-ups and AI chat message packs are offered only for international payments. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.
Q. Can I refund credits I bought? If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest, minus the non-recoverable payment-processing fee. Tax is returned in proportion to the refunded amount.Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold only through international payments (Dodo Payments, USD). Domestic payments (Toss Payments) offer the monthly subscription only; for subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest, minus the non-recoverable payment-processing fee. Tax is returned in proportion to the refunded amount.
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Topped-up credits and purchased chat (A) are unaffected by cancellation.Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.
View the full previous text (2026-08-27)

Revision of 2026-08-27

Named Dodo Payments as the provider that processes international (USD) payments. International prices are shown tax-exclusive with the tax for your country added at checkout, and the answers now explain the statement descriptors and how to open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription.

Subscription plans

BeforeAfter
Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) prices are shown as the product price; tax is added separately depending on your region, and the overseas payment provider calculates, collects and remits it based on the buyer's country. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) product prices are set tax-exclusive; Dodo Payments, as the Merchant of Record, calculates the tax due for your country, adds it at checkout, and collects and remits it. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Payments and refunds

BeforeAfter
Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by an overseas payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the operator's trade name (LeanLog) or a descriptor designated by the payment provider. The overseas payment provider is still to be determined; its name will be announced once it is selected.Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.
View the full previous text (2026-08-25)

Revision of 2026-08-25

Plan prices now show the domestic (KRW) VAT-inclusive amounts (Basic ₩9,350 / Pro ₩28,270), and the tax, payment, and statement answers now distinguish domestic payments (Toss Payments gateway, seller LeanLog) from international payments (overseas payment provider).

Subscription plans

BeforeAfter
Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.Q. How do the plans differ? Basic is ₩9,350/month (VAT included) for domestic (KRW) payments, with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is ₩28,270/month (VAT included) for domestic (KRW) payments, with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.
Q. Do the listed prices include tax? Listed prices are the product price; tax is added separately depending on your region. Our payment provider calculates, collects and remits it based on the buyer's country. The payment provider is still to be determined. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) prices are shown as the product price; tax is added separately depending on your region, and the overseas payment provider calculates, collects and remits it based on the buyer's country. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Payments and refunds

BeforeAfter
Q. How is payment handled? Subscriptions and packs are processed by the payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the payment provider's name, or a descriptor it designates. The payment provider is still to be determined; its name will be announced once it is selected.Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by an overseas payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the operator's trade name (LeanLog) or a descriptor designated by the payment provider. The overseas payment provider is still to be determined; its name will be announced once it is selected.
View the full previous text (2026-08-15)

Revision of 2026-08-15

Updated the unit deduction guide. This month's subscription units now also cover direct summaries, spent in the order rolled-over units → granted (bonus) units → this month's units → topped-up credits. The 30-day validity of signup and Telegram-connection bonus units is now stated, and the plan overview reflects the new channel limits (Basic 10 watched / 30 registered, Pro 30 watched / 100 registered).

Credits and units

BeforeAfter
Q. Which balance is spent first? For summaries you request yourself: rolled-over units, then granted (bonus) units, then topped-up credits. This month's subscription units are never spent on a direct request — they are the allowance for automatically watching and summarizing the channels you registered. For automatic channel summaries: rolled-over units, then this month's subscription units, then granted units. You can change this order to "credits first" or "credits only" in settings.Q. Which balance is spent first? Both direct requests and automatic channel summaries spend rolled-over units first, then granted (bonus) units, then this month's subscription units, then topped-up credits — the balance that expires soonest is always spent first. For direct requests you can change this order to "credits first" or "credits only" in settings.
Q. Is there anything free to start with? Signing up grants a one-time trial allowance. You can see the amount on the top-up screen in settings after you sign up. AI chat gives you 5 messages a month without a subscription. The allowance opens once you complete at least one summary that month, and each month gives you that month's allowance only — nothing carries over.Q. Is there anything free to start with? Signing up grants a one-time trial allowance, valid for 30 days from the grant. You can see the amount on the top-up screen in settings after you sign up. AI chat gives you 5 messages a month without a subscription. The allowance opens once you complete at least one summary that month, and each month gives you that month's allowance only — nothing carries over.

Subscription plans

BeforeAfter
Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 100 watched channels, 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 300 watched channels, 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.
View the full previous text (2026-08-06)

Revision of 2026-08-06

This is the version currently in effect. Comparison tables for earlier revisions are not provided.

This is the first version tracked in the revision history.