Revision history · SKIMTUBE

Revision of 2026-09-24

Current version

Aligned the FAQ answers on credit refunds and mid-period subscription cancellation with the refund policy revised the same day. Credits and chat packs partly used within the refund window are refunded after deducting the used portion at the unit price actually paid, with no fee; for subscriptions, usage is deducted at that charge's contract rate within 7 days of the charge and at list price afterwards.

Payments and refunds

Before	After
Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest. For international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is also deducted; no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.	Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it within the refund window (7 days from purchase; 14 days for overseas-payment packs bought on or after 22 September 2026), we deduct what you used at the unit price you actually paid and refund the rest with no fee. After the window, we deduct what you used at list price and refund the rest; for international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is then also deducted, while no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.	Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted — at that charge's contract rate (what you actually paid, in proportion to the monthly allowance) within 7 days of the charge or renewal, and at list price after those 7 days. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.

Before

After

Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest. For international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is also deducted; no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.

Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it within the refund window (7 days from purchase; 14 days for overseas-payment packs bought on or after 22 September 2026), we deduct what you used at the unit price you actually paid and refund the rest with no fee. After the window, we deduct what you used at list price and refund the rest; for international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is then also deducted, while no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.

Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.

Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted — at that charge's contract rate (what you actually paid, in proportion to the monthly allowance) within 7 days of the charge or renewal, and at list price after those 7 days. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.

View the full previous text (2026-09-22)

Revision of 2026-09-22

Answers about carry-over now state that subscriptions paid through Toss Payments (domestic payments) do not carry over monthly units or AI chat messages, and the answers about credit top-ups and AI chat message packs now cover domestic one-off purchases and the fee rules for them.

Credits and units

Before	After
Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered only for overseas payments (Dodo Payments, USD); domestic payments (Toss Payments, KRW) offer the monthly subscription only. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.	Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered as one-off purchases through both overseas payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW); domestic one-off products appear on the pricing page as soon as they are ready for sale. Subscription units are meant for that billing period, while topped-up credits are valid for one year from the date of purchase. On overseas-payment (Dodo Payments) subscriptions, leftover units and the AI chat messages included with the subscription roll over for one more period. Domestic subscriptions paid through Toss Payments cannot roll over under the provider's recurring-payment rules, so leftover units and AI chat messages lapse when the period ends (see "Do unused units carry over?" below).

Before

After

Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered only for overseas payments (Dodo Payments, USD); domestic payments (Toss Payments, KRW) offer the monthly subscription only. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.

Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered as one-off purchases through both overseas payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW); domestic one-off products appear on the pricing page as soon as they are ready for sale. Subscription units are meant for that billing period, while topped-up credits are valid for one year from the date of purchase. On overseas-payment (Dodo Payments) subscriptions, leftover units and the AI chat messages included with the subscription roll over for one more period. Domestic subscriptions paid through Toss Payments cannot roll over under the provider's recurring-payment rules, so leftover units and AI chat messages lapse when the period ends (see "Do unused units carry over?" below).

AI chat

Before	After
Q. What happens when I run out of monthly messages? If you are subscribed, they refill at the start of your next billing period. On the free tier they start over each month. If you are subscribed, the unused part of that period's monthly allowance carries over for one more period and lapses after that. Free monthly messages do not carry over — each month gives you that month's allowance only. Messages are spent in this order: carried-over messages, then this period's monthly allowance, then any bonus messages, and finally a purchased message pack — the balance that lapses soonest goes first, and the balance you paid for goes last. Purchased messages are valid for one year from the date of purchase, and anything left after that lapses.	Q. What happens when I run out of monthly messages? If you are subscribed, they refill at the start of your next billing period. On the free tier they start over each month. On an overseas-payment (Dodo Payments) subscription, the unused part of that period's monthly allowance carries over for one more period and lapses after that. Domestic subscriptions paid through Toss Payments cannot carry over under the provider's recurring-payment rules, so unused monthly messages lapse when the period ends. Free monthly messages do not carry over — each month gives you that month's allowance only. Messages are spent in this order: carried-over messages, then this period's monthly allowance, then any bonus messages, and finally a purchased message pack — the balance that lapses soonest goes first, and the balance you paid for goes last. Purchased messages are valid for one year from the date of purchase, and anything left after that lapses.

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After

Q. What happens when I run out of monthly messages? If you are subscribed, they refill at the start of your next billing period. On the free tier they start over each month. If you are subscribed, the unused part of that period's monthly allowance carries over for one more period and lapses after that. Free monthly messages do not carry over — each month gives you that month's allowance only. Messages are spent in this order: carried-over messages, then this period's monthly allowance, then any bonus messages, and finally a purchased message pack — the balance that lapses soonest goes first, and the balance you paid for goes last. Purchased messages are valid for one year from the date of purchase, and anything left after that lapses.

Q. What happens when I run out of monthly messages? If you are subscribed, they refill at the start of your next billing period. On the free tier they start over each month. On an overseas-payment (Dodo Payments) subscription, the unused part of that period's monthly allowance carries over for one more period and lapses after that. Domestic subscriptions paid through Toss Payments cannot carry over under the provider's recurring-payment rules, so unused monthly messages lapse when the period ends. Free monthly messages do not carry over — each month gives you that month's allowance only. Messages are spent in this order: carried-over messages, then this period's monthly allowance, then any bonus messages, and finally a purchased message pack — the balance that lapses soonest goes first, and the balance you paid for goes last. Purchased messages are valid for one year from the date of purchase, and anything left after that lapses.

Subscription plans

Before	After
Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Credits and AI chat message packs (purchased chat) bought through overseas payments are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.	Q. Do unused units carry over? It depends on the payment method. On overseas-payment (Dodo Payments, USD) subscriptions, leftover monthly units roll over for one more period and then expire, and unused monthly AI chat messages roll over the same way. When you pay through Toss Payments (domestic payments), the units and AI chat messages remaining from a subscription's monthly allowance do not carry over. The operator would like to offer the same carry-over on domestic subscriptions, but under the domestic payment provider's (Toss Payments) review rules for recurring payments, a subscription whose monthly allowance carries over cannot be operated as a recurring-payment product, so leftover units and AI chat messages on a Toss Payments subscription lapse when the billing period ends. Purchased credits and AI chat message packs (purchased chat) are valid for one year from the date of purchase regardless of payment method, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Before

After

Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Credits and AI chat message packs (purchased chat) bought through overseas payments are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Q. Do unused units carry over? It depends on the payment method. On overseas-payment (Dodo Payments, USD) subscriptions, leftover monthly units roll over for one more period and then expire, and unused monthly AI chat messages roll over the same way. When you pay through Toss Payments (domestic payments), the units and AI chat messages remaining from a subscription's monthly allowance do not carry over. The operator would like to offer the same carry-over on domestic subscriptions, but under the domestic payment provider's (Toss Payments) review rules for recurring payments, a subscription whose monthly allowance carries over cannot be operated as a recurring-payment product, so leftover units and AI chat messages on a Toss Payments subscription lapse when the billing period ends. Purchased credits and AI chat message packs (purchased chat) are valid for one year from the date of purchase regardless of payment method, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Payments and refunds

Before	After
Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Which products are sold depends on the payment axis: domestic payments offer the monthly subscription only, while credit top-ups and AI chat message packs are offered only for international payments. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.	Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Monthly subscriptions are sold through both domestic and international payments. Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW); domestic one-off products appear on the pricing page as soon as they are ready for sale. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.
Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold only through international payments (Dodo Payments, USD). Domestic payments (Toss Payments) offer the monthly subscription only; for subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest, minus the non-recoverable payment-processing fee. Tax is returned in proportion to the refunded amount.	Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold as one-off purchases through both international payments (Dodo Payments, USD) and domestic payments (Toss Payments general payment, KRW), with the same refund rules regardless of payment method. For subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest. For international payments (Dodo Payments, USD) the non-recoverable payment-processing fee is also deducted; no such fee is deducted for domestic payments (Toss Payments). Tax is returned in proportion to the refunded amount.
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.	Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. On an overseas-payment subscription, anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it (Toss Payments subscriptions have no carry-over). Credits and purchased chat (A) bought separately are unaffected by cancellation.

View the full previous text (2026-09-16)

Revision of 2026-09-16

The mid-period cancellation answer now describes the payment-processor fee the same way as the Refund & Cancellation Policy: it may be deducted only for overseas payments (Dodo Payments, USD), and no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). The Korean answers also now write the operator's name as its registered trade name; the English answers continue to use the brand name LeanLog.

Payments and refunds

Before	After
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.	Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.

Before

After

Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.

Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price. For overseas payments (Dodo Payments, USD) a non-recoverable payment-processor fee may additionally be deducted; no separate payment-processor fee is deducted for domestic payments (Toss Payments, KRW). Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.

View the full previous text (2026-09-03)

Revision of 2026-09-03

The credit explanation and the payment and refund answers now make clear that domestic payments (Toss Payments, KRW) offer the monthly subscription only, while credit top-ups and AI chat message packs are offered only for international payments (Dodo Payments, USD).

Credits and units

Before	After
Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.	Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered only for overseas payments (Dodo Payments, USD); domestic payments (Toss Payments, KRW) offer the monthly subscription only. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.

Before

After

Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.

Q. What is the difference between units (U) and credits (C)? They are the same processing measure; what differs is where they came from. Units are the monthly allowance your subscription grants. Credits are prepaid balance you top up whenever you like. Credit top-ups are offered only for overseas payments (Dodo Payments, USD); domestic payments (Toss Payments, KRW) offer the monthly subscription only. Subscription units are meant for that billing period (whatever is left rolls over for one more period), while topped-up credits are valid for one year from the date of purchase. AI chat messages included with a subscription roll over for one more period too, just like units.

Subscription plans

Before	After
Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Topped-up credits and purchased AI chat message packs (purchased chat) are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.	Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Credits and AI chat message packs (purchased chat) bought through overseas payments are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Before

After

Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Topped-up credits and purchased AI chat message packs (purchased chat) are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Q. Do unused units carry over? Leftover monthly units roll over for one more period and then expire. Unused monthly AI chat messages roll over the same way. Credits and AI chat message packs (purchased chat) bought through overseas payments are valid for one year from the date of purchase, and anything left after that lapses. Units or AI chat messages granted to you by support are valid for 30 days from the grant.

Payments and refunds

Before	After
Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.	Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Which products are sold depends on the payment axis: domestic payments offer the monthly subscription only, while credit top-ups and AI chat message packs are offered only for international payments. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.
Q. Can I refund credits I bought? If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest, minus the non-recoverable payment-processing fee. Tax is returned in proportion to the refunded amount.	Q. Can I refund credits I bought? Credit top-ups and AI chat message packs are sold only through international payments (Dodo Payments, USD). Domestic payments (Toss Payments) offer the monthly subscription only; for subscription refunds see "What if I cancel a subscription mid-period?" below. If you haven't spent any of that purchase and it is within 7 days, it is refunded in full with no fee. If you spent part of it, we deduct what you used at list price and refund the rest, minus the non-recoverable payment-processing fee. Tax is returned in proportion to the refunded amount.
Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Topped-up credits and purchased chat (A) are unaffected by cancellation.	Q. What if I cancel a subscription mid-period? You can request a prorated refund for the remaining days. Units and chat messages used out of that period's own allowance are deducted at list price, and the payment-processing fee is withheld. Anything carried over from the previous period was provided by that earlier payment and is not deducted. If you used nothing of that period's own allowance, the fee is waived. Cancelling immediately forfeits only what that period granted: its remaining units and its monthly AI chat messages. Anything carried over from the previous period — units and AI chat messages alike — stays until the end of its original carry-over window, because an earlier payment already covered it. Credits and purchased chat (A) bought through overseas payments are unaffected by cancellation.

View the full previous text (2026-08-27)

Revision of 2026-08-27

Named Dodo Payments as the provider that processes international (USD) payments. International prices are shown tax-exclusive with the tax for your country added at checkout, and the answers now explain the statement descriptors and how to open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription.

Subscription plans

Before	After
Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) prices are shown as the product price; tax is added separately depending on your region, and the overseas payment provider calculates, collects and remits it based on the buyer's country. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.	Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) product prices are set tax-exclusive; Dodo Payments, as the Merchant of Record, calculates the tax due for your country, adds it at checkout, and collects and remits it. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Before

After

Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) prices are shown as the product price; tax is added separately depending on your region, and the overseas payment provider calculates, collects and remits it based on the buyer's country. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) product prices are set tax-exclusive; Dodo Payments, as the Merchant of Record, calculates the tax due for your country, adds it at checkout, and collects and remits it. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Payments and refunds

Before	After
Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by an overseas payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the operator's trade name (LeanLog) or a descriptor designated by the payment provider. The overseas payment provider is still to be determined; its name will be announced once it is selected.	Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.

Before

After

Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by an overseas payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the operator's trade name (LeanLog) or a descriptor designated by the payment provider. The overseas payment provider is still to be determined; its name will be announced once it is selected.

Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by Dodo Payments as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. For domestic payments your statement may show the operator's trade name (LeanLog) or a descriptor designated by Toss Payments; for international payments it may show Dodo Payments or a descriptor Dodo Payments designates. If you paid internationally, you can open the Dodo Payments customer portal from settings to view invoices and receipts, change your payment method, and manage your subscription. The terms that apply to international payments are in the Dodo Payments Buyer Terms (https://dodopayments.com/legal/buyer-terms), and refund or billing questions can be sent to the contact routes on this page for the operator to handle.

View the full previous text (2026-08-25)

Revision of 2026-08-25

Plan prices now show the domestic (KRW) VAT-inclusive amounts (Basic ₩9,350 / Pro ₩28,270), and the tax, payment, and statement answers now distinguish domestic payments (Toss Payments gateway, seller LeanLog) from international payments (overseas payment provider).

Subscription plans

Before	After
Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.	Q. How do the plans differ? Basic is ₩9,350/month (VAT included) for domestic (KRW) payments, with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is ₩28,270/month (VAT included) for domestic (KRW) payments, with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.
Q. Do the listed prices include tax? Listed prices are the product price; tax is added separately depending on your region. Our payment provider calculates, collects and remits it based on the buyer's country. The payment provider is still to be determined. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.	Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) prices are shown as the product price; tax is added separately depending on your region, and the overseas payment provider calculates, collects and remits it based on the buyer's country. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Before

After

Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.

Q. How do the plans differ? Basic is ₩9,350/month (VAT included) for domestic (KRW) payments, with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is ₩28,270/month (VAT included) for domestic (KRW) payments, with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.

Q. Do the listed prices include tax? Listed prices are the product price; tax is added separately depending on your region. Our payment provider calculates, collects and remits it based on the buyer's country. The payment provider is still to be determined. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Q. Do the listed prices include tax? Domestic (KRW) prices are shown as the final amount with VAT included. International (USD) prices are shown as the product price; tax is added separately depending on your region, and the overseas payment provider calculates, collects and remits it based on the buyer's country. If you select a region that expects tax-inclusive pricing, we show the amount with tax included. Either way, the final charge is confirmed at checkout.

Payments and refunds

Before	After
Q. How is payment handled? Subscriptions and packs are processed by the payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the payment provider's name, or a descriptor it designates. The payment provider is still to be determined; its name will be announced once it is selected.	Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by an overseas payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the operator's trade name (LeanLog) or a descriptor designated by the payment provider. The overseas payment provider is still to be determined; its name will be announced once it is selected.

Before

After

Q. How is payment handled? Subscriptions and packs are processed by the payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the payment provider's name, or a descriptor it designates. The payment provider is still to be determined; its name will be announced once it is selected.

Q. How is payment handled? Domestic (KRW) payments are processed through Toss Payments (a payment gateway), and the seller is the operator (LeanLog). International (USD) payments are processed by an overseas payment provider as the Merchant of Record. Full card numbers and CVCs are never stored by SKIMTUBE. Your statement may show the operator's trade name (LeanLog) or a descriptor designated by the payment provider. The overseas payment provider is still to be determined; its name will be announced once it is selected.

View the full previous text (2026-08-15)

Revision of 2026-08-15

Updated the unit deduction guide. This month's subscription units now also cover direct summaries, spent in the order rolled-over units → granted (bonus) units → this month's units → topped-up credits. The 30-day validity of signup and Telegram-connection bonus units is now stated, and the plan overview reflects the new channel limits (Basic 10 watched / 30 registered, Pro 30 watched / 100 registered).

Credits and units

Before	After
Q. Which balance is spent first? For summaries you request yourself: rolled-over units, then granted (bonus) units, then topped-up credits. This month's subscription units are never spent on a direct request — they are the allowance for automatically watching and summarizing the channels you registered. For automatic channel summaries: rolled-over units, then this month's subscription units, then granted units. You can change this order to "credits first" or "credits only" in settings.	Q. Which balance is spent first? Both direct requests and automatic channel summaries spend rolled-over units first, then granted (bonus) units, then this month's subscription units, then topped-up credits — the balance that expires soonest is always spent first. For direct requests you can change this order to "credits first" or "credits only" in settings.
Q. Is there anything free to start with? Signing up grants a one-time trial allowance. You can see the amount on the top-up screen in settings after you sign up. AI chat gives you 5 messages a month without a subscription. The allowance opens once you complete at least one summary that month, and each month gives you that month's allowance only — nothing carries over.	Q. Is there anything free to start with? Signing up grants a one-time trial allowance, valid for 30 days from the grant. You can see the amount on the top-up screen in settings after you sign up. AI chat gives you 5 messages a month without a subscription. The allowance opens once you complete at least one summary that month, and each month gives you that month's allowance only — nothing carries over.

Before

After

Q. Which balance is spent first? For summaries you request yourself: rolled-over units, then granted (bonus) units, then topped-up credits. This month's subscription units are never spent on a direct request — they are the allowance for automatically watching and summarizing the channels you registered. For automatic channel summaries: rolled-over units, then this month's subscription units, then granted units. You can change this order to "credits first" or "credits only" in settings.

Q. Which balance is spent first? Both direct requests and automatic channel summaries spend rolled-over units first, then granted (bonus) units, then this month's subscription units, then topped-up credits — the balance that expires soonest is always spent first. For direct requests you can change this order to "credits first" or "credits only" in settings.

Q. Is there anything free to start with? Signing up grants a one-time trial allowance. You can see the amount on the top-up screen in settings after you sign up. AI chat gives you 5 messages a month without a subscription. The allowance opens once you complete at least one summary that month, and each month gives you that month's allowance only — nothing carries over.

Q. Is there anything free to start with? Signing up grants a one-time trial allowance, valid for 30 days from the grant. You can see the amount on the top-up screen in settings after you sign up. AI chat gives you 5 messages a month without a subscription. The allowance opens once you complete at least one summary that month, and each month gives you that month's allowance only — nothing carries over.

Subscription plans

Before	After
Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 100 watched channels, 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 300 watched channels, 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.	Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.

Before

After

Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 100 watched channels, 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 300 watched channels, 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.

Q. How do the plans differ? Basic is $5.91/month plus applicable taxes ($6.50 tax-inclusive where prices are shown with tax) with 10 watched channels (30 registered), 90 units per month and 60 AI chat messages. Pro is $17.73/month plus applicable taxes ($19.50 tax-inclusive where prices are shown with tax) with 30 watched channels (100 registered), 330 units per month and 130 AI chat messages. Chat web search is available on both Basic and Pro; an answer that also runs a web search costs two messages. See the pricing page for the current amounts.

View the full previous text (2026-08-06)

Revision of 2026-08-06

This is the version currently in effect. Comparison tables for earlier revisions are not provided.

This is the first version tracked in the revision history.

Help & Support · Revision history

Revision of 2026-09-24

Payments and refunds

Revision of 2026-09-22

Credits and units

AI chat

Subscription plans

Payments and refunds

Revision of 2026-09-16

Payments and refunds

Revision of 2026-09-03

Credits and units

Subscription plans

Payments and refunds

Revision of 2026-08-27

Subscription plans

Payments and refunds

Revision of 2026-08-25

Subscription plans

Payments and refunds

Revision of 2026-08-15

Credits and units

Subscription plans

Revision of 2026-08-06